Old Mutual
Deduction without authorisation

Khaya from Old Mutual introduced to me an Education Policy, I liked it but told him that financially I was not in a right space to take it but he insisted that I must fill the forms and Old Mutual won't deduct any money until they get permission from me, which I did, a month passed and the second month (26 May 2013) they deducted R175, 00 from my account. I sent Khaya an sms to have this money reversed, but he didn't reply and I contacted Old Mutual and I was given a certain number to dial and I would sit for hours on the phone without reply. I want my money refunded and I am no longer interested in this policy and I want it cancelled with immediate effect. Your guys can't be trusted.

Company: Old Mutual
Country: South Africa
City: Johannesburg

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