Nedbank
VERY DISGUSTING SERVICE FROM MY BANK

TODAY WAS A VERY DISAPPOINTING DAY FOR ME AS A NEDBANK CUSTOMER. CALL 0860555111 SPOKE TO MUHAMMAD, DIVEN OR GIVEN, THABILENG AND PUMELELO REF 61194389. CALL IN TODAY JUST TO ASK IF THE CAN GIVE ME INFORMATION WITH REGARDS TO CELLPHONE BANKING. BECAUSE WHEN I GO TO *120*001# IT REQUIRES PROFILE NUMBER. I ACTUALLY BEGGED PUMELELO TO GIVE INFORMATION BUT SHE KEEP ON SAY SHE CANT HEAR ME BUT WHEN I TALK SHE RESPOND. ITS ALMOST LIKE SHE DIDNT WNT TO ASSIST ME. ALL I NEED IS THE INFORMATION SO THAT I CAN LOG INTO MY CELLPHONE BANKING. I SET IT UP 2 YEARS AGO AND I TOLD THIS DUMB WOMAN HOW AM I SUPPOSE TO REMEMBER THE CODES AND PASSWORD. BUT SHE INSISTED THAT SHE WILL NEED THE PASSWORD AND PIN. I TOLD HER I WORK IN CALL CENTRE MONDAY TO SATURDAY AND I DONT HAVE TIME TO GO TO BRANCH THATS WHY I WANT TO USE CELLPHONE BANKING. BUT THIS LADY WAS JUST GOING AHEAD WITH HER "I DONT CARE MENTALITY" CAN SOMEONE PLEASE HELP ME WITH THE INFORMATION!!! I COULDNT EVEN COMPLETE THE SECURITY SURVEY BECAUSE SHE WAS JUST ANNOYING AND STUPID. THIS IS THE FIRST TIME IN 3 YEARS I GET THIS SERVICE WHICH IS DISGUSTING!!! PLEASSSEEEEEE HEEEELLLLLPPP MEEEEE!!!

Company: Nedbank
Country: South Africa
City: Call centre

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