First National Bank
Complaint AND Compliment

This was now the third time this month I've phoned FNB with the same problem that never seemed to be resolved. "Sorry Mam you do not seem to have an active account with FNB".
Looks like thanks to Shireen it is resolved now. Somehow a second address got connected to my account. But she was the first assistant to tell me that in three Calls to the Call Centre.

Compliments to Shireen.
FNB can try harder to get and solve the REAL problem when a client phones in... the first time.

Company: First National Bank
Country: South Africa
City: Universal

  <     >