First National Bank
Complaint: LOAN CREDI TLN01004003818

The matter refers:

on the 2nd of May 2013 I reported the problem that accidentally I found myself having a loan with FNB at amount of R7.700, which same time same day, I send an email for reversal, I make a follow up the following day regarding the loan, I was promised that I will be sorted I was then surprise when I deposit R500.00 into my bank account, FNB deducted that money as interest for a loan, which I reported and state that I am not going to use the money, which I did not, .

Please assist in this matter, I need my R500.00 be reversed.

Reference email I sent on the 2nd of May 2013

I am concern about the query below because the matter is getting worse than before, R2, 945 was deducted again after I have reported that the money be reversed long ago, my employer paid me R4000 for thousands rand, now FNB deduct 2, 945 with the aim of saying I have used the money for from the loan.

Thank you for your email.

Kindly be advised we have forwarded your email to the Temporary loans department. You can contact their call centre on 0861 276 937 or e-mail address of [Email Removed]

up to date nothing has been done! I dont see myself paying loan interest.

Company: First National Bank
Country: South Africa
City: Online

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