Capitec Bank
Faulty cards... 3rd or 4th faulty card

I have been with Capitec for 2-3 years now.. I have had good service most of the time.

Except one issue that never gets resolves and I keep paying for (unfairly in my opinion)

The card you supply never last! I have on many occasion been unable to buy groceries
because Capitec Card dont work at the Spar by my house.

One time you supplied me a card it worked for around 3 days..

Now on the card that works sometimes, I again I have to pay R35.00 for a replacement card??

How is this fair??? My other savings accounts card have never been replaced once???

Why am I been charged R35.00 for cards that are clearly not lasting, the same day I applied for
a new card, there are parents complaining about the very same thing???

Do you think this is fair? I can understand paying for a lost card.. But a faulty card NO...

I did ask the teller at Flora Centre a few times why this happens.. After asking him for the 3rd
time, it is clear he cannot reply.

Company: Capitec Bank
Country: South Africa
City: Florida/ Flora Centre

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