Groupon SA
GROUPON SERVICE STINKS! PATHETIC AND DISGRACEFUL!

7 MONTHS AGO WE PURCHASED GROUPON VOUCHERS. WHEN WE TRIED TO USE IT THE SUPPLIER JUST NEVER ANSWERED THEIR PHONE. AFTER MANY ATTEMPTS, WE ADVISED GROUPON AND REQUESTED A REFUND. NOW 4 MONTHS LATER AND 10 CALLS LATER, STILL THERE IS NO REFUND. WHENEVER WE CALL THE CALL CENTRE, "MANAGERS ARE NOT AVAILABLE" AND WILL CALL YOU BACK, WHICH THEY NEVER DO. ABSOLUTELY NO CARE FOR CUSTOMERS. IT HAS COST US MORE THAN THE INITIAL AMOUNT PAID FOR THE CALLS THUS FAR, YET THEY STILL FULL OF CRA*.

PEOPLE, DONT SUPPORT GROUPON, ELSE YOU WILL BE OUT OF POCKET!!!

Company: Groupon SA
Country: South Africa
City: Call centre

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