Groupon SA
Ridiculous waiting time on call

I called groupon this morning at 8:01am, their operating times are from 8am in the morning. From the moment I called there 2 calls in line and I kept holding for another 15 minutes. At 8:16am I was then 1st in line but I continued to hold again until 8:30am. How can I wait for 30minutes when there were only 2calls waiting before me. And I ran out of airtime!

GET YOUR ACT TOGETHER GROUPON! Its like you have one consultant working at your call centre. Your customers deserve better than that!!!

Company: Groupon SA
Country: South Africa
City: Cape Town

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