Groupon Sa
How long until I get my refund?

I bought 2 vouchers off Groupon in March 2013.
I tried for months to redeem them from the supplier: the spa at The Lakes hotel.
I informed Groupon of this a month later (April).
I then asked for a refund.
I received a response that they would investigate.
Finally in October, a refund was approved which allegedly erroneously did not go through.
I was asked again in November for the credit card details to process the refund.

It is now January 2014.
I am STILL waiting for a refund!

Please give my money back.

Company: Groupon Sa
Country: South Africa
City: Johannesburg

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