Groupon Sa
GROUPON IS REFUSING TO DELIVER THE PURCHASED GOODS

Advertising

I purchased the 2 key ring Breathalysers on the 31.10.2013 from Groupon. To date I am still awaiting delivery. I emailed Groupon support and I was told to call Courier IT as they couldn't get hold of me for delivery - when I called Courier IT they gave me a different story that Groupon had cancelled the waybill for my delivery. Manoj gave me an incorrect feedback and still gave me a run around.

When I emailed him back with the feedback he simply said that I can either wait or cancel the order. I wanted the goods to give to someone as a gift for xmas hence I ordered in October - I cannot accept the response I got from Groupon as their loyal customer. First you refused to refund the uMoja ticket which has expired now you refuse to deliver in time??? I expect the uMoja ticket to be refunded and the keyring breathalysers to be delivered in time before the 25th December 2013!!!


Company: Groupon Sa
Country: South Africa
City: Head Office
  <     >  

RELATED COMPLAINTS

Groupon SA
Appalling Service

Groupon Sa
Courier It did not courier anything!

Groupon SA
DISGRACEFUL CUSTOMER SERVICE

Groupon SA
No delivery Groupon SA

Groupon SA
Another groupon non delivery

Groupon SA
Non delivery of goods purchased

Groupon Sa
NO DELIVERY OF ITEMS PURCHASED

Groupon SA
Christmas gift did not arrive before Christmas!

Groupon SA
Groupon goods undelivered after 3 months