SAA
Charging for flight changes on same class tickets

I live in Cape Town and fly every week to Jhb.
For 10 years my Business partner and I have loyally always only used SAA.

6 Months ago I switched to British Airways for the simple reason that when changing a flight there is no charge.

SAA charges anything from R700 upwards for changing, and this is despite that it is the same class ticket.

SAA lost 2 very loyal clients.

A Big heads up for British Airways for getting it right.

Company: SAA
Country: South Africa
City: RSA

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