Travel Freedom
HORRIBLE CUSTOMER SERVICE

SHANTELL PILLAY, CALLED ME 5 MINUTES AGO REGARDING A HOLIDAY TRAVEL VOUCHER THAT I MIGHT RECEIVE SHOULD I BE INTERESTED, SHE MENTIONED ALL MY PERSONAL INFORMATION IN DETAIL ABOUT WHERE I BANK, MY ID NUMBER THE WORKS AND OF COURSE I WAS NOT COMFORTABLE WITH THIS BECAUSE I DID NOT KNOW ABOUT "TRAVEL FREEDOM UNTIL THE CALL. SHE THEN CONTINUED TO ASK ME ABOUT MY PRIVATE INFORMATION AND ASKED FOR MY ADDRESS I ASKED IF SHE COULD SEND ME AN EMAIL OF ALL OF THIS INFORMATION THAT SHE WAS SHE SHARING BUT INSTEAD SHE HUNG UP ON ME. THIS IS UNACCEPTABLE, IF THIS IS THE WAY THE COMPANY RUN BY HAVING INCOMPETENT PEOPLE CALLING TO MAKE SALE FOR THE COMPANY THEN PERHAPS YOU SHOULD LOOK INTO TRAINING YOUR STAFF ON HOW THEY CONDUCT THEMSELVES WHEN SPEAKING TO CUSTOMERS. NOT IMPRESSED AT ALL IF A CUSTOMER IS NOT INTERESTED IN WHAT YOU'RE SELLING, THANK THE PERSON FOR THEIR TIME AND MOVE ON TO THE NEXT PERSON THAT'S IT

Company: Travel Freedom
Country: South Africa
City: GAUTENG

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