Multi Destinations Club – MDC
No availability & no response on cancellation requ

Traveling & Tourism

My name is Ndamulelo Masakona with membership number Mdc2091 with Mdc. I would like to express my deepest frustrating with the lack service I am receiving from Mdc. When I was sold this product I was told that I would be able to make booking to places indicated to be working with Mdc. I have called several times trying to make booking but every time I call I am told there is no availability. I have even tried to make a booking for 8-10 months in advance and even with that I was told there is no availability. It's highly frustrating since I have been paying this for almost 2 years & I still can't use it. With me having this membership, not being able to use it let alone afford it. I have requested to cancel it since I can't use it and even keep up with the payment. The lady (Nicole Hopkirk) whom I have sent all possible documents to cancel my membership is giving me the run around and requesting for documents which I have clearly indicated that I can't provide 2 e.g. my bond letters, however on the 6 months bank statement I submitted there is a clear indication that I have been incurring those expense for which those are my basic needs. With the cost of leaving becoming so expensive


Company: Multi Destinations Club – MDC
Country: South Africa
City: Gauteng
  <     >  

RELATED COMPLAINTS

Holiday Access
Please help me get out of this trap

Holiday Access
CANCELLATION OF TRIAL MEMBERSHIP 712993

The Holiday Club
Can't get booking year in advance

Amazing Vouchers
Getting the run around cancelling this membership

Flexi Club
Cancellation of membership!

Mbizi Caravan Lodge
The least welcoming response to a booking enquiry

Virgin Active South Africa
Please help me cancel the membership

Protea Hotels
"Free vouchers" with Prokard membership USELESS

Southern Sun
Poor online booking system and service