Mango Airlines
DISGUSTING SERVICE/NO REFUND POLICY, IS

POOR SERVICE LACK OF INTERNET ASSISTANCE/NEVER GOT A DISCOUNT DESERVED, DIDNT ALLOW ME TO SECURE A VOUCER DISCOUNT, AMOUNT R115.00 DISCOUNT QUIET MINIMAL PURCHASE PRICE OF R934.10. PRINCIPLE SHOWS ITS BETTER TO GIVE THAT SMALL AMOUNT TO KEEP YOUR CLIENTS HAPPY CONSIDERING PAYING LARGE AIRFARES PRICES BUT MANGO WAS GREEDY. AFTER 12 CALLS/EMAILS/FRUSTRATION TO THEIR CALL CENTRE, GET THRU A MANAGER ONE HAS TO WAIT ON THE LINE FOR 15 MINUTES ON END, WHEN ONE GETS THRU, THE SERVICE IS PATHETHIC, DISGUSTINGB FOR AIR CARRIER. LAST SPOKE TO WHITEY SELANA SAYING I WANT THE AIR TICKET REVERSED AS I CANCELLED THE ICKET DFUE TO SERVICE ISSUES, SAYS TO ME, ITS POLICY NO REFUND. WHY RETAIN SOMEONE MONEY IF YOU ARE PAYING THE PENALTY OF NOT FLYING R200.00 I.E THEN YOU MUST RETAIN A CREDIT VOUCHER, THAT, NOT A POLICY DESIGNED TO WORK FOR EVERYONE. NO REFUND POLICY MY, REFUND MY MONEY YOU . I DIDNT FLY WITH YOU COS YOUR AIRLINE IS A BUNCH OF RUBBISH, STINKY SERVISE, I PAID YOUR PENALTY OF R200, GIVE ME THE BALANCE OF MY MONEY BACK! I WISH NOT TO EVER FLY MANGO AND GUYS BEWARE OF COMPANIES LIKE THESE, THEY ONLY INSTITUTE POLICIES OF NO TREFUND TO SUIT THEIRN POCKETS.

Company: Mango Airlines
Country: South Africa
City: HEAD OFFICE / JHB INT

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