RCI
No help if no spacebank

Traveling & Tourism

I have been a loyal member of rci for a few years, it was due to no luck of getting accommodation while being on waiting lists for a whole year that I decided to not spacebank my timeshare this year.

so, we utilised our points before they expired, and when looking for other accommodation, there was a spcial in clarens of 999 (kiara lodge) they refused to give us this accommodation because we did not spacebank this year - I don't understand why they would not allow a sale - almost like cut their nose to spite their face - they would rather make no sale - did I mention I was a member.

khense actually told me in the morning that it was available and after making bus enquiries and getting my kids ready, I called to pay that's when she said I didn't spacebank. I should try and find an rci member to help me out

after going through grapevines I had to offer an rci member a igher amount to help me out.

funny how rci has "rules" that you cant sell or buy but they push you to those limits.

I also called them to ask again where they transferred me to rentals and the guy said he sees ive chosen not to renew my membership

well, helloooo ive chosen not to renew because I don't get benefit


Company: RCI
Country: South Africa
City: Johannesburg
  <     >  

RELATED COMPLAINTS

Leisure Life Travel Club
Worst Client Service Ever... I mean Ever!!!

Planet Fitness
I'm not in arrears: I'm not a membe

ECB Leisure
Pay R4335 for services they are unable to supply

Dream Vacation Club
Stay away from them!

Discovery Health
Principal Memeber not changed after 3 years

Flexi Club
Poor Service, UNSATISFIED

Etna's Accommodation
Not a save place to stay and terrible afterservice

Virgin Active South Africa
Virgin Active please justify a 40% increase 2014

Bonitas
Bonitas Dental a rip-off

Flexi Club
Cancellation of my membership