SAA
SAA Voyager Incompetent

I recently re-activated my Voyager account. I was asked to forward all my e-tickets to Voyager. This I did on the 5th of November 2012. I re-sent the documents on the 7th of January 2012 still with no answer or change in my balance. When I phoned into the call centre on the 15th of January I was old that the server was down and that they do not know if it is working. Today, the 21st of January I phoned in again only to be told again that they do not know if the server was back up and that I have to phone back AGAIN, for the 4th time. Seriously SAA, it is because of disgusting service like this that you are in the position you are in!

Company: SAA
Country: South Africa
City: National

  <     >