British Airways Comair
PAYMENT REVERSAL NOT DONE AS PROMISED

ON THE 14/05 I MADE A BOOKING ON THE WEBSITE FOR A FLIGHT FROM JOHANNESBURG TO DURBAN.

THE PAYMENT WENT OFF MY ACCOUNT, HOWEVER THE BOOKING WAS NOT SUCCESSFUL.

I THEN CONTACTED THE COMAIR CALL CENTRE AND I WAS ADVISED THAT THE FUNDS WILL BE REVERSED INTO MY ACCOUNT WITHING 24-48HOURS.

THE CONSULTANT ADVISED ME THAT THERE WAS AN ISSUE ON THE SITE.
I CANNOT UNDERSTAND WHY THE SITE WAS STILL AVAILABLE FOR BOOKINGS TO START OF WITH.

CALL CENTRE CONSULTANT: ZUBAIDAH FAKIER
TIME OF CALL: 03:54PM

TO DATE NO REVERSAL HAS BEEN DONE.

KIND REGARDS RENITA MOONSAMY
0792926334

Company: British Airways Comair
Country: South Africa
City: JOHANNESBURG

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