British Airways Comair
Faith restored in British Airways

I reported a complaint last month regarding British Airways call centre's inability to help sort out an issue and total lack of flexibility after their initial mess up. Eleanor from the call centre contacted me the same day and worked tirelessly to sort out my problem. She was always friendly and helpful and an absolute pleasure to deal with. Thank you Eleanor for restoring my faith in British Airways.

Company: British Airways Comair
Country: South Africa
City: Call centre

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