8ta / Telkom Mobile
8ta defruaded my account

I opened an account with 8ta about a year ago and during their first debit order they debited me more money than what was on the agreement. I phone 8ta and I was told it was the connection fees of which I understood. The following month 8ta debited more money again, I asked to settle the account and I was told it was not possible and the agent advised that I pay upfront that way they'll not debit my account. I paid them over R9500 for the two year contract, earlier this month I received a call that my account was in arrears. I checked my statements and I found out there is about R4400 transferred to other 8ta accounts. I reported this to 8ta and it's been 3 weeks not having feedback. I have statements as proof. I need some help please.

Company: 8ta / Telkom Mobile
Country: South Africa
City: Collections

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