Vodacom
SCR3W3D by Vodacom Data package

I have a 2GB Vodacom bundle on an open contract at R 149 per month. Last month I went over the data allocation by around 2GB - 3GB and I received a bill for R 2450. All OK - I knew the allocation and I went over it; fair enough.

This is where they me: I called the call centre and asked to be migrated to a 5GB bundle for the following month. I noted the 5GB pricing is currently R 259 monthly and I expected a similar price to upgrade. Much to my surprise the lady says the migration will be around R 789 monthly - 3X more than the "promotion" This promotion on data bundles has been running for a good few months so I no longer consider it to be a "promotion, rather EDLP (everyday low pricing)... The reason provided that I cannot move to the R 259 or similar option as that that is a promotional price; but, I am currently on a promotional price... so I am moving from one promo to a larger cap on a promo... makes sense?

I totally fail to see the logic in this type of; well, let's call it an absolute and rip-off. As a loyal client of Vodacom for over 10 years I now get to pay 3X more than someone who has just joined? I paid my part of their network infrastructure - yet a new cus

Company: Vodacom
Country: South Africa
City: Call Centre

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