8ta / Telkom Mobile
Re-activation of data

Telecommunications

Dont know if 8ta people will respond to this - they haven't responded to anything else.
I would like to complain about the poor or rather pathetic service I've received from 8ta! In September 2012 I arranged to change my debit order details - they said evertyhing is in order. Only to find that they had not done so and I had not been checking. I recently paid up all my outstanding fees in Feb 2013 and to date my data has not been re-activated! I've made another payment in March 2013 of R250.00 (normal payment is about R205.00). I have sent countless emails to Freedom Ndebele who works at their office and to date i have NOT RECEIVED ANY RESPONSE - this has been since February! The service I have received since day 1 has been nothing but pathetic!


Company: 8ta / Telkom Mobile
Country: South Africa
City: Alberton
  <     >  

RELATED COMPLAINTS

8ta / Telkom Mobile
Unnecessary suspension of account

First National Bank
Can't change debit order date

Telkom
Tired of pathetic Incapable Customer Service

8ta / Telkom Mobile
8ta Customer Care is pathetic and don’t respond to

First National Bank
In correct Debit Order Date! Contract states 25th

Alexander Forbes Financial Services
Non payment of widows pension

8ta / Telkom Mobile
Beware of Telkom Mobile

Cell C
POOR SERVICE FROM CELL C CUSTOMER CARE CALL CENTRE

Rapid Business Registrations
No Service: December 2011 to Date, February 2013

Homechoice
Pathetic service