Telkom
ADSL LINE TO NO USE AND STILL PAYING FOR IT

We are supposed to be utilising a Telkom ADSL line for our companies' internet purposes. This line has for the past few years worked for a day or two and is then out of order for a month or three. Currently the line has again not been working for the past three months. It is no use reporting the fault as we never get feedback (or reaction) - the fault is automatically closed after a few days (Standard Telkom procedure they say). The last person to investigate said the line is "vrot" and that he will report it further to see what will be done. In the mean while we keep on paying for a line that we can not use and for a data contract that we can not use? Is this fair?

Company: Telkom
Country: South Africa
City: Witbank

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