Vodacom
Extremely dissatisfied about data added to bill

Telecommunications

I have just had a look at my proposed invoice and I can't see how it can be correct. I have a supposedly used R77 of data and it is only the 3rd of april. I have a blackberry and i hardly download anything besides updates, of which I havn't done any in a while so I don't know where vodacom gets this figure from plus the bis should cover any small downloads if there were any. I see that vodacom has been been doing this for 3/4 months now. adding on data when bis should be covering the minimal data that i would be using. I'd like this to be rectified as I refuse to pay for a service or bundle I don't use. Please could someone look into this.


Company: Vodacom
Country: South Africa
City: Durban
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