Vodacom
THE that is the Vodacom shop at 3 Simmonds

Telecommunications

I would like to express my disappointment and disbelief in the service at the Vodacom shop at No 3 Simmonds Standard Bank in Johannesburg CBD. They are not helpful at all and are not willing to go the extra mile at all. I have had a few incidents at this particular shop that make me doubt why I am a Vodacom customer. They never have stock of stuff that I want and are not willing to go the extra mile of ordering and reverting back if the products are available or not. Just this morning I called 011 838 0170 to enquire about a Blackerry charger and was told to hold. needless to say after holding for 15 minutes and listening to their conversation I got absolutely NO JOY!!! I dont know how many times I have gone into that shop to enquire about a Blackerry Torch cover but I never get any joy, its always the same excuse. Actually just rather close that shop because its useless to the people who really need, which is the Standard Bank employees!


Company: Vodacom
Country: South Africa
City: Simmonds street Johannes
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