Mweb
MWEB Business No service just Excuses and Promesis

Hi Have requested an extra Static IP Address that we can use in MWEB Datacentre. All paperwork was sent to Tebogo Diale at Johannesburg office on the 25/02/2013 at first I received no response to my application and after numerous emails and phone calls I managed to get hold of Tebogo. He sent me and email and promised he would check up on the request and get back to me in 30 min. ( This was on the 07/03/2013 after I tried phoning and eventually sent him another email) I never received any feedback. I sent him another email on the 13/03/2013 which I got no response. I phoned him on the 14/03/2013 and got hold of him. He promised again to check what the problem is and resolve it immediately. Today is the 15/03/2013 and still cant get hold of him on phone or email. This level of service is a disgrace and this is from their Mweb business department. I am considering moving my equipment to Internet Solutions as this Static IP which I have been trying to get for the last month is critical to My business as Do web hosting.

Company: Mweb
Country: South Africa
City: Johannesburg

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