Mtn
What is the policy?

MTN notified me that I am eligible for an upgrade. I checked the MTN Active website and sure enough, it said I'm in month 20 and eligible. I called the call centre to query availability of the phone I want and was promptly told that I am NOT eligible for another month! THANK HEAVENS I DIDN'T ASK IN-STORE. No-one likes to be embarrassed by your inconsistency across the different forums. Get it right.

Company: Mtn
Country: South Africa
City: Active Website

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