Telkom
SLOW RESPONSE

Fault logged - ref 97CRK060313 - when querying for the second time about when I can expect a technician to come and fix, I was told Telkom allows itself SIX days to despatch a technician before the system escalates the problem. This line is used in the generation of income. Unacceptable service levels. Another example of parastatal inefficiency - and we are helpless.

Company: Telkom
Country: South Africa
City: Fourways

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