Nashua Mobile
Billed for sms bundle insurance while on pepaid?

I cancelled my cellphone contract wiht Nashua Mobile at the end of November 2012 to take effect from end of December 2012. On 31 December 2012 my phone stopped working and I went over to prepaid.

From January 2013 I have been billed monthly for the following:
* Insurance N5000 = R75.00
* Vodacom SMS 500 bundle = R112.50

How can I be charged monthly for this when I'm on prepaid??? I don't get any free sms'??? When cancelling a contract surely you cancel everything???

I tried to call but I'm on hold all the time and never get through!!!

I find this matter unacceptable!

Company: Nashua Mobile
Country: South Africa
City: Head Office

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