Nashua Mobile
Continuous Overbilling by Nashua Mobile

Obtained my 1st contract in 2011. Signed for additional Data bundle which Consultant informed me would be my Data allocation. This Data bundle was ad-hoc, and I was charged for out of bundle Data usage for months even though on signing the contract I had, with incorrect information, signed for a monthly Data bundle. When i tried to get reimbursed, I was not assisted.
In November 2012, my phone was, I ran home and got the SIM locked. Within that time and for a minute after locking my SIM, the used services worth R1 500 that I've had to pay for and I haven't been reimbursed.
Now on getting a new contract and upgrade, I was informed that I would not have to pay for anything (Phone or Service) until the start of the New Contract (and this is as per the Contract). But now I have been charged for those costs the consultant said I won't be charged for.
These continuous over charges are frustrating and the lack of adequate responses are also frustrating.
I am highly underrating Nashua Mobile.

Company: Nashua Mobile
Country: South Africa
City: Westrand, Johannesburg

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