Vodacom
Vodacom still unable to respond lack of service

As mentioned in previous Hello peter...
Now my Cell account is debited for data usage at Escalated rates...? Do you really think this is payable if you cant even investigate a simple contract.
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Its been almost two months that I am trying to resolve this queries on the contract.
Every time I call in I have to hold for more than 30 min, ( and have to listen to the screaming music in the back groung) only to be promised they will call me back in 24hours.
I call back the next day, hold for 30 min and then gets transferred to another department who cuts me off after 20 min.
The service I am currently receiving is in breach of contract on the quote provided.
Please have this resolved or send your driver to collect your device and cancel the contract.

Company: Vodacom
Country: South Africa
City: Sales

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