Vodacom
Bad attitude of Staff

Called the store to confirm repairs on my cellphone. Called three times and call went unanswered at the repair section. Called and spoke to a woman that I needed to speak to the manager of repairs. She was unprofessional and before I could complete explaining myself she transfered me to reapirs. She did this twice. On the third time I called and asked her name she deliberately cut the the call. I then managed to get hold of Andre and he stated that he would bring up the matter at a meeting on Friday.
This Vodacom store is a disgrace to Vodacom customers. The staff are rude and unprofessional. On Tuesday 26 February 2013 I went in the store to take a new contract and there was about 15 people in the queue being assisted by only two consultants. Yet there were four other staff members doing unproductive work at the counter.

Company: Vodacom
Country: South Africa
City: Lakeside Benoni

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