Vodacom
Pathetic and horrendous service

I went to Southgate Mall yesterday afternoon 16:55 @ Vodacom 4U shop L129 Southgate to buy a Microsim. The consultant 1st of all did not even know what a microsim was. Her attitude was appalling acting as if we are wasting her time and responded "what must I do if I do not know what a microsim is" which I responded and telling her about her attitude and pathetic customer service. I asked for her name and she refused to give me her name and ignored me and continued typing on her computer. I then asked her four colleagues for her name and they also ignored me and I started shouting for the manager and one guy responded saying" why do u scream" Thereafter a shouting match ensued between me and this lady with the "fake lashes" that's the only way of describing her as I do not know her name. She had the audacity to tell me that I must go ahead and complain and see who cares and I am wasting her time as she is busy. All four of that consultant continued with whatever they were busy with and ignored the whole situation and there were also customers present that witnessed the whole scenario. (Please view the tapes if there is) I then left but was still furious and unsatisfied with the situ

Company: Vodacom
Country: South Africa
City: Southgate

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