Vodacom
Won't let me pay

Telecommunications

I've been struggling for 2 weeks now to get my Woza account log in details reset so that I can log in and pay my yearly renewal. Should be a simple task for someone to do, but after speaking to Abdul Sayed twice now, it's still is not done after his empty promises. Apparently Vodacom will not let you pay your renewal unless you do so online, so my website will be switched off now because they won't let me pay them. This is ridiculous. Your standards are reverting back to a 3rd world African country because your call center staff can't do something as simple as reset someone's password.
Vodacom - Pathetic as usual.


Company: Vodacom
Country: South Africa
City: JHB
  <     >  

RELATED COMPLAINTS

First National Bank
Login problems

Vodacom
Vodafone protect flawed

Vodacom
Vodacom Online access

Vodacom
Reset online account password

First National Bank
Struggling to reset Password

Truworths
Bring your IT services into the 21st century

Absa
Inconvenience caused by Absa Online

Mweb
Cannot reset password

Vodacom
Vodacom crippling my business

Vodacom
Vodacom and Woza Online is a shambles