Vodacom
Vodafone protect flawed

Don't forget your password. The application gives the incorrect number to reset password (it gives nedcare emergency, instead on vodacom's call centre). The link provided to obtain a password reset does not have an option to reset the password, only a lock option. Very disappointed with vodacom's service, as they are unable to assist online, via their call Centre or by physically going into a vodacom's shop. They want to send my phone in and wipe all my data!! That is unacceptable with it being their fault!!! So do I then just not have the use of a phone which is on contract with said brand.

Company: Vodacom
Country: South Africa
City: Cape town

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