Truworths
Bring your IT services into the 21st century

I've been struggling for almost 3 weeks to reset my password so that I can utilise my account online with absolutely no success whatsoever. In the 21st century there really is no excuse for this exceptionally bad service. I keep saying forgot password, you finally after 2 weeks of request emailed me a reset password email which does exactly NOTHING. It takes me back to the Truworths website, enter account number, ID Number and password. Regardless of how many times I enter a new password the system keeps telling me that the password is wrong. Besides the whole set up is being beyond irritating it is also beyond ridiculous. Sort this out please.

Company: Truworths
Country: South Africa
City: Eastgate

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