Cell C
NON- DELIVERANCE

ON THE 1ST OF FEBRUARY i TOOK OUT A LAPTOP CONTRACT WITH CELL C, THEY TOLD ME THAT MY LAPTOP WOULD ARRIVE IN 7 DAYS... I SENT THROUGH A COMPLAINT AND THEY NEVER RESPONDED AS MY LAPTOP HAD NOT ARRIVED.WHEN I PHONED AGAIN THEY TOLD ME THAT THEY ARE OUT OF STOCK, i ASKED HOW THAT COULD BE POSSIBLE BECAUSE THEY TOLD ME THEY HAD STOCK AND MY LAPTOP WOULD ARRIVE IN 7 DAYS.THEN I THREATENED TO CANCEL MY CONTRACT WITH AMANDA, THEN BEAUTY CALLED AND SAID THAT MY LAPTOP WOULD ARRIVE MONDAY THE 11TH OF FEBRUARY.YESTERDAY ON THE 14TH I CALLED BECAUSE I STILL DID NOT RECEIVE MY LAPTOP, THE AGENT NOMVULA SAID SHE WOULD SEND AMANDA A MAIL AND THAT SHE WOULD CALL ME.i HAVE NOT HEARD FROM CELL C AND NEITHER DO I HAVE MY LAPTOP.THIS IS UNACCEPTABLE IF THEY HAD TOLD ME FROM THE BEGINING THAT I WOULD HAVE TO WAIT 3 WEEKS FOR MY LAPTOP I WOULD HAVE NEVER TAKEN OUT THE CONTRACT.MIND YOU I HAVE TWO CELLPHONE CONTRACT WITH CELL C AND AM PLANNING TO CANCEL THEM AND NOT RENEW THEM. CELL C DEBITS THERE PAYMENT EVERY MONTH ON TIME BUT DOES NOT DELIVER A QUALITY SERVICE.

Company: Cell C
Country: South Africa
City: CELL C DIRECT

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