Vodacom
No answer at customer care line

I've been phoning the customer care line of Vodacom (111) and was holding the line for 20min and got tired of holding on. Later I called again and was holding on for 30 min.

Is there a reason for not answering?
How is it possible to hold a line for 20 or 30 minutes for a call centre!!!

Company: Vodacom
Country: South Africa
City: Pretoria

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