Mtn
MTN Promises to sort it out but its just a lie

Below is the response from MTN. This was almost two weeks ago and i have still not been contacted by MTN. Very dissapointed in MTN and cannot wait to move across to another operator at the end of my contract.

Hello sbush23,

Thank you for your post.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes.

The matter has been escalated to the insurance management team for urgent investigation. They will contact you directly with feedback and an action plan.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Best regards
Mantoa
REQ:1578692

Company: Mtn
Country: South Africa
City: Insurance

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