Mtn
REQ:2772113

Telecommunications

Morning,

Please see your responds below, can you please give me feedback of a time line I will have an answer, I need a phone urgently and I need to make a decision if I would need to cancel my contract and go somewhere else.

Thanking you in advance for your assistance.
Michelle

Hello mwillmers7@,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

The matter has been escalated to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards
Veronica
REQ:2772113


Company: Mtn
Country: South Africa
City: East Rand Mall
  <     >  

RELATED COMPLAINTS

Mtn
Respond, but no further action taken

Mtn
MTN Promises to sort it out but its just a lie

Mtn
REQ:1471851

Mtn
Riding Escalators

Mtn
Still waiting for a call from MTN

Mtn
STILL NO RESPONSE FROM MTN CONSULTANT/SUPERVISOR

Mtn
Query oustanding since June 2012

Mtn
MTN WORST SERVICE IN THE WORLD

Mtn
Breach of contract

Mtn
Contract never cancelled as requested