Vodacom
One Year - still waiting

Vodacom... You are pathetic to say the least.

Blackberry 9300. Five times I have sent my phone in and five times i received the same problem back. Now you have promised me a replacement phone... A MONTH AGO!!! Where is it??? It is more than a year now!

To add to my frustration, you sent me the old phone back and then a week later you wanted me to return it??? WTFH?

Do mot send me a 9320. Your franchisee says it is worse. I think the best upgrade to a BB is an old Nokia 9300.

Whoever reads this, Vodacom Customer Care is the worst place to find yourself. Rude, unhelpful, incompetent. Even Telkom starts to outshine your pathetic service.

Get a grip.

Company: Vodacom
Country: South Africa
City: Repairs

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