Vodacom
Vodacom still wants no business

1. Vodacom website is AWFUL - every 2nd click loads "Temporarily Down for Maintenance" page, over a year now.

2. I have an iPad linked to main account on Top Up. I can't buy data bundles or Airtime for it.
2a. On iPad/iPhone app it lets me choose bundles and/or airtime and I get to payment page and then an error.
2b. On website I get payment error or Master account holder error. I can buy bundles for my other cellphone linked to this account, but not for my iPad - how does that work?

3. I was advised to buy airtime on cellphone and transfer it to iPad - error - Can't buy airtime on contract.

4. I was advised to open ANOTHER Vodacom online account for my iPad - why if I can see and manage all of it from my main account? I want ONE account, not one for every device I own. This has worked previously for both phones I own on ONE account.

5. In Jan I couldn't see my iPad data bundle, Vodacom fixed it then, but can't see it again now in February.

6. Vodacom ignored my previous Hellopeter complaint.

I am really getting fed up with services that are offered, but that do not work at all. Vodacom should get their act together.

Company: Vodacom
Country: South Africa
City: National

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