Cell C
Cell C Mobile Data Unusable

I've been on 8ta and MTN for the past two years (same location) with none of the following problems experienced since switching to Cell C some weeks ago: (1) Outgoing email (I use gmail via Outlook) from my desktop application produces a time-out/interruption error if the attachment is 500kb. Attempting re-send for 5-10 times might get the mail sent, but no hope if the attachment is 1 MB. (2) Hamachi VPN connections (third party software similar to OpenVPN) are only available as low-bandwidth relayed links (as soon as I plug in my MTN of 8ta SIM, these changes to direct high-bandwidth links). Also, terminal sessions frequently time-out and have to be restarted - once again not a problem I have ever experienced with MTN/8ta.

I have reported these problems via Cell-C's website twice (one response during which I was disconnected, the other ignored). I have posted to Cell-C's "tech" on My Broadband, no response. This is by some margin the poorest service I have ever experienced from a telecoms provider. There also seems to be a plethora of other users complaining about similar problems, leading me to believe that we have been duped into sub-standard data deals. CellC - WAKE UP!!!

Company: Cell C
Country: South Africa

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