Vodacom
Contract near impossible to be cancelled

Near the end of my contract I went to the Vodashop in Clearwater to sign a letter that the contract must be cancelled when it expires. This letter somehow got lost in the system and the debit orders remained to go off. October the 25th 2013 I logged a call with Vodacom and they said I can migrate to pay as you go and the debit orders will stop. They never stopped and this is now January 29th and I have only migrated after big telephonic arguments today. I am still expecting another debit order in February 2014. This is nothing other than.

Company: Vodacom
Country: South Africa
City: South africa

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