Telkom
Cancellation of Line

I called Telkom to cancel my business line over a week ago. I was told to email a signed letter with all the company details, tel num etc which I did. I received an acknowledgement from the email address.
I called Telkom this AM, they say no notes have been added to say the line is being canceled. I have resnt the email to the Telkom retention centre. another acknowledgement but no action or follow up.
I will not be liable for any charges incurred as a result of Telkom's non service in cancelling my services.
please ge someone to sort this out ASAP

Company: Telkom
Country: South Africa
City: Zeerust

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