Autopage
Over billed. cell no:0836044460

Telecommunications

I did an early upgrade in May 2013 then my new contract only started on the 10th of October 2013 within a week my line was suspended and they told me that I owe R9000 (in one week!!!) and they said that is for the Internet which I hardly use, and with the old contract (top up contract I could use R29 data bundles for 2 weeks) now with the new contract in one week they told me that I need to pay R9000!!! I complained and up until today Ive got no joy. then they told me I must apply for a detailed report of which I did about 7 Weeks ago and no one had bothered to give a response up until today, and the only thing they are good at is to suspend my phone then I'm paying monthly payments for a dead phone and at the moment they say I'm owing R21000 and I'm not willing to pay for something I don't know.
even that Internet, I hardly use it and I have full access of Internet at work, so why will I use my fone for Internet during the day and even at night the statements shows that I was on Internet in midnight while I'm sleeping. I was exposed to the fone for 4 months before the start of the new contract, so there's no way that I would not know how to switch off Internet after use.


Company: Autopage
Country: South Africa
City: Head office
  <     >  

RELATED COMPLAINTS

Cell C
Ad customer service and wrong billing on account

Cell C
NO internet service in the evenings

Cell C
Pay every month R200 - Signal Problem Cell C

Cell C
No Internet connection for Internet contract

Cell C
Software upgrade

Autopage
I do not know what have i gotten my self into

Mtn
Incomplete information

Autopage
INCORRECT CONTRACT

Vodacom
Wrong information about contract given

Mtn
False Promise