Virgin Mobile South Africa
Virgin R25724 as an illegal debit from me

Telecommunications

I signed up for a R149 Top Up package 4 years ago with Virgin mobile, at the end of the current contract term being 31 October 2013, I had given the correct notice as per contract during the month of September that I was not going to renew my contract and that they must put my phone number to prepaid at the end of October which they did. Now on 1 December 2013, they debit my account with R25724. I cannot get through to their call centre to query, they dont have any branches in Stellenbosch so I will have to drive to a branch in Cape Town just to speak to someone at this company. If anyone at Virgin gets this message, get someone to contact me as a matter of urgency.


Company: Virgin Mobile South Africa
Country: South Africa
City: National
  <     >  

RELATED COMPLAINTS

Virgin Mobile South Africa
27 month contract???

Virgin Mobile South Africa
Cancellation not done - still being debited

Virgin Mobile South Africa
VIRGIN MOBILE BILLING ILEGALLY!!!

Virgin Mobile South Africa
Virgin mobile can be summed up in 1 word - Useless

Phonesured
Deducting my account unaouthorized for 2 years!

Virgin Mobile South Africa
Charged more than supposed to

Virgin Mobile South Africa
Virgin Mobile my money

Virgin Mobile South Africa
Double Debit order long after cancellation date

Virgin Mobile South Africa
CONTRACT CANC IN NOV 2013 - MONEY STILL DEDUCTED

Virgin Mobile South Africa
VIRGIN MOBILE - MY MONEY!!!