Vodacom
Promises not delivered

I recently complained about being billed for BES that I was no using since my upgrade done in January 2013. Vodacom responded and said that I would receive a credit in May.

Well I just checked my May invoice and there was no credit!

How can Vodacom tell me that it's processed yet it hasn't been! This is pathetic!

Please attend to this immediately. I am not going to wait another month for a credit, I want it now! And I want to know how much you are going to credit me for.

Company: Vodacom
Country: South Africa
City: Corporate

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