Telkom
IS ANYONE THERE? ANSWER YOUR PHONES, YOU FOOLS!

Does anyone actually work at Telkom?

I have tried to speak to a consultant at the Residential Call Centre (10210) for the last four days now with absolutely no success.

To add insult to injury, the call simply disconnects after seven minutes. All I want to do is add a Call Forwarding service to my existing land-line. That's all. Why such a simple task should be such a hellish nightmare is totally beyond me.

I am an existing customer, whose account is fully paid up. How can it be that no one can answer a phone at Telkom - for FOUR days?

To even call this type of behaviour "bad service" is an insult to bad service. Please get your act together ASAP Telkom and answer your phones!

Company: Telkom
Country: South Africa
City: National

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