8ta / Telkom Mobile
Worst worst service eve

Telecommunications

On the 4th of November 2014 my phone was given in at Nelspruit 8ta for repairs. This phone was not even one year old when I started experiencing charging problems. I was told that the phone would be sent to Johannesburg for repairs and downtime would be at least 2 to 4 weeks. I asked if they could supply me with a loan phone and it was told to me that 8 at does not do loan phones. I left the office heavy hearted as I use the phone for business purposes and having to wait so long meant being out of contact with suppliers. Early December I get a notification to go and collect my phone from the branch. I stay out on a farm and had to journey into town.it was not repaired.it was sent back I than got a SMS asking to deactivate the find my iPhone today is the 24th of January and I still don't have my phone and due to a shortfall payment of R3 my account has also been suspended, after making arrangements and being agreed that the R3 will be added onto this account I even suggested that I would do a eft for the r3 as I need my phone pls help what to do


Company: 8ta / Telkom Mobile
Country: South Africa
City: Nelspruit
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