Mtn
Misled. Dissappointed. Want a cancellation

I upgraded my cell phone contract at MTN Cresta in December last year. I got a hold of the December Yellow Trader and decided on taking the Samsung Galaxy S4.
When i got to the store i was told that the prices on the catologue was applicable to the open ended contracts. I decided to go with the top up contract instead as I will have more control over my expenditure. i asked the lady at the store if the 30 minute MTN to MTN free calls and the 350 MB data would still remain with the top up contract and she confirmed that it would. Now i get an SMS advising me that i have received 150MB of data and R200 airtime only. I would like to cancel this contract immediately, this is not what i wanted. I refuse to pay over R400 for a contract every month and still buy data over and above that. I have been with MTN for such a long time i am absolutely frustrated and dissappointed with the misrepresentation. Had I been informed correctly I definately would have taken something more suitable. I expect that someone will call me to get this rectified as i certainly will not pay for this contract.

Company: Mtn
Country: South Africa
City: CRESTA MALL

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