Virgin Mobile South Africa
Deducted funds, Cancelled Contract, No feedback

Telecommunications

I cancelled my contract, 072 515 5932 (this number is not in use anymore), with Virgin Mobile and due to the way that the contract is billed I still owed them two months. They have deducted R495.00 from my account which they admit needs to be refunded. They person who deals with these sorts of things also admitted that he has not got back to me and promised last week to "get onto it" and contact me back.

I am still waiting!!!

I have given them my contact details so there is no excuse!

Not a happy customer.


Company: Virgin Mobile South Africa
Country: South Africa
City: Port Elizabeth
  <     >  

RELATED COMPLAINTS

Virgin Mobile South Africa
Account cancelled - but now I am being billed!

Virgin Mobile South Africa
Debit order still deducted after cancelling

Virgin Mobile South Africa
Billed me 2months after my contract was cancelled

Virgin Active South Africa
Virgin Active

Virgin Mobile South Africa
VIRGIN MOBILE BILLING ILEGALLY!!!

Virgin Mobile South Africa
Over billed for the last 3 months!

Virgin Mobile South Africa
2nd Complaint on same CONTRACT

Virgin Mobile South Africa
VIRGIN MOBILE - MY MONEY!!!

Virgin Mobile South Africa
CONTRACT CANCELLED 3YEARS AGO AND NOW BEING BILLED

Virgin Mobile South Africa
Contract is still not cancelled